WARRANTY

 

WARRANTY PROCEDURES

  • WHETHER YOU BOUGHT YOUR PKG PRODUCT FROM US OR ONE OF OUR RETAIL PARTNERS PLEASE CONTACT US DIRECTLY WITH ANY QUESTIONS. WE WILL BE HAPPY TO HELP YOU OUT.

  • ALL PKG PRODUCTS COME WITH A 1 YEAR, LIMITED WARRANTY FROM ANY MANUFACTURER DEFECTS - FOR ANY WARRANTY CONCERNS, PLEASE SEND US AN EMAIL WITH THE DETAILS.

 

    PKG EXCHANGE POLICY

    • IF YOU BOUGHT YOU PKG PRODUCT FROM US HERE ON THE WEBSITE AND WOULD LIKE TO EXCHANGE YOUR PRODUCT FOR ANOTHER SIZE, COLOUR ETC... WE CAN HELP YOU OUT.

    • YOU WILL BE RESPONSIBLE FOR ALL SHIPPING CHARGES ASSOCIATED WITH RETURNING YOUR CURRENT PRODUCT TO US, AND PKG WILL PAY SHIPPING CHARGES ASSOCIATED WITH SHIPPING OUT THE NEW ITEM TO YOU - WITHIN CONTINENTAL NORTH AMERICA.

    • ONLY NEW PRODUCT STILL IN PACKAGING WILL BE ACCEPTED FOR RETURN OR EXCHANGE. PLEASE EMAIL US DIRECTLY AND WE WILL BE IN CONTACT WITH YOU AND MAKE ARRANGEMENTS.